May162023 by Jyssica SchwartzNo Comments

9 Easy & FREE Marketing Ideas for People Who Hate Marketing

Books, Copywriting, Editing, JS, LinkedIn, Medium, Sales & Marketing, writing

I get it, I am a weirdo.

Perhaps an anomaly.

But I…(shhh, don’t tell anyone!) like marketing myself and my business.

No, no, don’t run away!

I know most people hate marketing themselves.

It can feel “braggy” to talk about yourself. There is anxiety when approaching strangers. What if the person/company doesn’t like your work? And, hey, marketing takes time away from other (paid) work.

“I’m just not good at it.”

“I don’t see the point.”

I have HEARD IT ALL.

And I still know it to be 100% true that if you market yourself, even a little bit, you will get back SO MUCH return and will be more profitable and successful FASTER.

So, instead of a lecture on why marketing is super important and why you really just need to do it, full stop, I am going to give you a few quick tips you can implement starting right now to do some marketing with minimal work or effort on your part.

None of the below ideas require you to spend hours researching or scrolling through social media or emailing individual companies and people. They are all free. And even just picking a couple and trying them will show you how useful this kind of marketing can be.

I CHALLENGE YOU:

Do just a couple of these things consistently for 60–90 days and see if you are getting more leads, more money, and better clients.

Just see if it works for you.

You may find that some things work better than others. Great! Drop the ones that don’t work after the first 30-60 days and focus on the things that are producing results. Maybe replace it with another item on the list if you have time to incorporate it.

You may be surprised that some of these end up being things you actually enjoy doing. Yes, I blog for my business — but I genuinely enjoy blogging!

1. Add your blog, books, and links to your email signature (and social bios).

Time it takes: 10 minutes (max)

Cost: Free

This is a super simple one. Add the links for your company, website, books, courses, etc. into your email signature and also into all of your social media bios.

It takes basically no time, and then they are there forever.

Here is my Gmail email signature:

2. Ask for referrals.

Time it takes: 10–20 minutes

Cost: Free

This is something you SHOULD be doing with every client, but it’s easy to forget.

Go through your spreadsheet or email folders or wherever and gather the list of previous clients you’ve worked with over the past, say two years.

Shoot them a super quick email saying hello and checking in, and letting them know you enjoyed working with them previously. Mention any exciting developments (you launched a new course, have new services, got married, etc.). And end it by saying, “If you or anyone you know anyone who needs _____ services, please let me know! I am currently looking to add 2 new clients to my roster. Thank you!”

You can even create a referral program where you give an old client $100 or a percentage of the first project you do with any client they refer.

If you decide to create a referral program, mention it in the same email!

Then, moving forward, every time you work with a client, ask for referrals. You don’t have to wait until you’re done working with someone. Once you’ve done some work for anyone, they have enough information to know they like working with you.

Always ask for referrals!

3. Upsell your existing clients for more services.

Time it takes: 10 minutes of conversation (or a REALLY good email)

Cost: Free

As a writer/editor, most first-time or prospective clients assume that writing or editing is all I do. They ask me about the cost of website copy, blogging, or editing a book, and that’s it.

However, I use the conversation to let them know about my other skills and other ways I can bring value to their business.

For example, instead of ONLY writing the blog post, I offer to source images, upload the post to their site (if they want), and create a social media post with the link, a quote from the article, and hashtags.

This takes a lot off their plate — uploading, scheduling posts, grabbing images, etc.

They then get excited when they realize I can do the entire process, which also helps them understand why my prices are what they are — because I’m worth it.

Or if I am editing for a client, I like to also offer my writing, fact-checking, research, and formatting services.

So, think about additional things you can do to make your existing services bigger. It is the easiest and fastest way to make more money!

If you offer graphic design and are brought on to update the website, talk about your logo creation services, too.

In most cases (in my experience), the client didn’t even think to ask if you also did these other things and are excited you can take more off their plate.

The result is more money from each client.

4. Create a free one-pager, article, infographic, 3-minute video, or other informational item related to your business.

Time it takes: 1–2 hours one time (+ long-term returns)

Cost: Free

This one and #5 work hand in hand.

You can offer a free opt-in item to anyone who is interested.

I’m sure you’ve seen plenty of popups on websites and blogs that say, “Get a FREE ____ workbook!” or “Click here to download a free 10-day meal plan!”

Those are free opt-ins.

You can create ANYTHING to be a free promo item. It could be a PDF of an article you wrote that is particularly valuable for your industry, a one-video short webinar on the topic you get asked about the most, a listicle of paid opportunities in your field, an infographic, a free ebook you’ve written — anything.

But having a free promo item helps you build your email list AND gets your name and work to a wider audience with basically no additional work from you.

Then you can add the link to your free promo item in your email signature and bios, at the end of blog posts, as a popup on your website. There are plugins for that OR you can do it via your mailing list site (see #5), and every time someone signs up for your free item, they are added to a mailing list and become leads.

5. Build an email list and send out newsletters.

Time it takes: 20 minutes to get started, then ongoing, maybe 30 minutes per newsletter

Cost: Free (depending on what resource you use)

I use a free MailChimp account for my email list and to send newsletters. If you choose a different service, this might not be free.

But MailChimp (and other email services) have free signup forms you can create and add to your website or blog to encourage people to sign up for your mailing list. In my MailChimp account, I can go to any audience and click on “Create a signup form” to get their form builder.

This is mine for my main mailing list, Schwartz Freelancer News

I have the link to my mailing list form (that “eepurl” URL at the top left) at the bottom of blog posts and on my website. You can also add it to your email signature, social media bios, and more.

Once I put it at the bottom of my blog posts, I started getting new signups every week!

Once you have a few signups, start sending out newsletters to your list. You choose how often you want to send them out and what they say. Do it consistently, similar to how you might create a blogging schedule.

I tend to only send out newsletters about once a month. I usually feature a recent (useful) blog post and mention what I am working on next and any announcements about my work or business.

Yours could be anything. They could be valuable resources you’ve found for people in your industry, a list of websites that pay for contributor articles, a recommended reading list, a recent blog post or video you posted, or anything!

But sending out newsletters keeps your name in peoples’ minds, engages with leads, and shows them the value you provide for free. They will be certain your paid services are worth your price.

6. Write and post blogs consistently.

Time it takes: 1–2 hours per blog

Cost: Free

Content marketing is super important, but all you need to know is that you should post more on your blog, whether that is on your website or on an independent platform like Medium.

Blogging consistently (I recommend at least once per week) will grow your audience and get you ranked higher in the search engine results pages (SERPs). Original content is huge for search engines.

And if more people find you from the SERPs, you’ll continue growing your audience and your credibility with useful content.

Bonus tip: Do some guest blogging! If you have a piece of content that could be a good fit on another site, shoot them an email and ask if they accept guest posts. Whether they pay or not, you’re widening your audience base and getting your name further afield.

7. Post on social media more often (& not necessarily work stuff!).

Time it takes: 5–10 minutes a couple of days a week

Cost: Free

You have an online business. You KNOW you should be using social media, even just a little bit every week.

Start making a point to post on social media 2–3 times per week. The posts do not need to be only about your business. In fact, most consumers prefer to see the humanity and authenticity behind the brand. Post about yourself, a cute photo of your pet, a challenge you are working through, anything.

Posting more often widens your reach and expands who sees you. And then, when they check your bio, they see all the stuff you do! It all works together.

Make sure to use hashtags when posting so that the people who follow those tags see your posts, and remember it doesn’t even have to be original content — you can retweet and share other people’s content. Tag them so their audience sees you, too.

Finally, don’t sleep on LinkedIn. I’ve gotten a bunch of clients through LinkedIn. Grab the post you just made on Facebook or Twitter and paste it into LinkedIn to share. Throw up a blog post from your blog onto LinkedIn’s platform occasionally. Just use it; there are so many business owners on that platform!

8. Get involved in a couple of Facebook or LinkedIn groups in your field of expertise and answer a few questions.

Time it takes: 10 minutes a couple of times per week

Cost: Free

You’re probably already in a few groups here and there for your industry. I am in a couple of writing groups on Facebook and LinkedIn. While I don’t check them every day, I do like to go in once or twice each week and answer some questions.

I have gotten new clients who told me they saw my comments in the FB/LI group and wanted to work with me.

I just answer questions with a few sentences. Not every day and not every question, but I go in and clearly answer a few things weekly to show my authority and continue to brand myself as a thought leader.

I am also not afraid to ask a question or two myself in the group and get some info from others.

It’s a great way to engage with people and get your name out without having to actively market yourself. It also shows off your knowledge and expertise. Win-win!

9. Join HARO & PodcastGuests to get featured in articles and podcasts.

Time it takes: 2–3 minutes to scroll through the list. 3-5 minutes per answer

Cost: Free

I’ve talked about HARO before, and I’m saying it here because it’s a great way to get free publicity and market yourself by getting quoted by other websites for free.

HARO stands for Help A Reporter Out and is at www.HelpAReporter.com. Go to the website and sign up as a “source.” It’s free and quick.

You will receive 3 emails per day from HARO with a list of all the writers and reporters looking for information and quotes for their articles. They always list out what they are looking for and the information they need, and in most cases, they list the publication.

If they like your response, they’ll quote you in the article and usually send you a link once it is published.

In case they don’t, I do a Google search of my name about once a month to see if anything new has been posted with my name.

If you’re interested in getting on podcasts, a similar free resource to HARO for podcasts is podcastguests.com. Sign up and you’ll receive daily emails about podcasts actively looking for people to interview on their show. You can very quickly fill out a Google form for each one you’re interested in.

Not only is this a great free way to get your name even further out there and pops up when people search your name, but it ALSO is a great addition to the Media page on your website. My media page lists everywhere I have been featured or directly interviewed, including podcasts. It just adds to my credibility when people look at my website and search for me online.

Here’s my media page: https://jyssicaschwartz.com/media/

An Important Note:

James M. Ranson, a close friend of mine who is also a successful freelancer, wants to add his thoughts to this post. This comes directly from his own experience:

If you look at these 9 marketing tips and just don’t want to do any of them or don’t see the point in doing them, you may not have a marketing issue — you may have a business problem. Take some time to reflect and make sure that you are happy with what you do and offer and the work you produce. Revisit what you do, why you do it, who you do it for, and how you feel about doing it.

If you aren’t excited to share it, you may not be doing the thing that is right for you. And that’s ok! It’s totally fine — even encouraged — to reassess and pivot to a new offering or work that you like more.

Be ruthlessly honest with yourself about what’s working for you around those things and what isn’t. Then use what you find to tweak, refine, pivot, or even completely revamp your business into something you’re excited to do at least SOME of these 9 marketing tasks for.

May32023 by Jyssica Schwartz1 Comment

Branding vs. Marketing vs. Sales

Copywriting, Entrepreneur, Medium, Sales & Marketing

When it comes to branding and entrepreneurship as a whole, authenticity is often far more important than any “sales tactics” or marketing plans.

Those things are also incredibly important — essential for businesses to thrive, in fact.

Let’s first take a look at the concepts

Branding

Branding is “the promotion of a particular product or company by means of advertising and distinctive design.”

Basically, branding is how you and your company are presented to the world. Your name, logo, color choices, fonts, banners, mascots, etc.

Your branding is a marketing tool and is what allows your company to stand out from the competition. When done right, it helps build trust and even support your mission and vision as a business.

Think about the Nike swoosh — I don’t have to put an image; you know exactly what I’m talking about. No matter where you see it or if it has text with it, you know exactly what brand it represents.

Marketing

Marketing “refers to activities a company undertakes to promote the buying or selling of a product, service, or good.”

In other words, marketing is really what you’re using the branding FOR. For example, doing a paid ad campaign on social media or sending an email blast to your list.

You use your branding to make your marketing strategies cohesive and recognizable.

Almost anything can be a marketing tool, a driver of traffic to your product or service.

As an example, (some of) the books I’ve written are marketing tools for my writing and editing business. I write about freelancing and books and writing, therefore, people who read them understand that I am knowledgeable about the subject and might reach out to me to hire me.

Your social media accounts, especially those tied directly to your business, are marketing tools. You use them to announce new products, give information, and engage with your audience.

Sales

Sales is “a transaction between two or more parties in which the buyer receives tangible or intangible goods, services, or assets in exchange for money. … Regardless of the context, a sale is essentially a contract between the buyer and the seller of the particular good or service in question.”

Essentially, a sale is a short-term, sometimes one-time interaction. It is transactional in nature.

But marketing is a longer-term, more relationship-based activity. Sure, it exists to drive sales, but that is not its only purpose. It is meant to engage with your target market, promote the company, build relationships, and advertise the services/goods.

How does authenticity come into play?

Authenticity is imperative in today’s world.

With the advent of the internet and how connected we are, the world has become a smaller place. Customers can easily look up any company and learn about its business practices, mission, social impact, how they treat employees, and so much more.

Customers are smart — and they have more options than ever before.

If customers don’t like how you do business, there are a dozen other companies they can turn to.

And if they don’t trust you, they will not buy from you.

Authenticity is being real and genuine. For businesses, it often goes hand-in-hand with transparency, integrity, sincerity, and building genuine relationships with your customers.

No matter how beautiful your branding or masterful your marketing, without authenticity, you cannot reach the success you want.

If you want to stand out, you must figure out how to be authentic.

And it needs to be real.

Customers will see through fake authenticity.

Think about it — do you trust Facebook?

Probably not. They have had too many issues with data, privacy, and gobbling up the competition.

Sure, you might still use it, but you’re not an advocate of the brand, and it’s all too easy for you to bash it, even on its own platform!

What are some signs of fake authenticity?

Not delivering on promises your business makes. If your customers are not getting the quality they expect, are missing pieces of the product, or are unable to get a promised refund, etc., how can they believe you care about your product or your customers?
Pretending you/your business is perfect. Perfection is highly overrated — most customers would rather see reality than an airbrushed image of perfection. And since most people don’t trust perfection, you will lose customers.
Companies that claim they have a social mission but are unable to prove it.
Companies that only support certain groups or say they are allies during the month it is celebrated — Black History Month, Pride Month, etc. If you only post a picture of a rainbow cookie in June but never support LGBTQIA+ the rest of the year, we notice. Allyship shouldn’t be just a marketing tool or performative.
The same goes for gender and minority equality. You can say you support it, but if you have 2% female or POC leadership and a wage gap — then you don’t.
Fake before and after shots or dramatically photoshopped images.

Authenticity in Marketing

Those were some ways companies come off as not genuine or real. But how do you show your authenticity in marketing and on social media?

The answer is both simple and complex: be yourself, be honest, and have fun.

Companies are neither perfect nor relatable. PEOPLE are relatable and real.

Instead of going for polished perfection, aim for human and genuine.

Look at the way some major corporations have let their social media managers have fun and be human and silly.

Take a look at some of the small business creators on TikTok that have gained huge followings just by being themselves — they talk about the highs and lows of owning a business, share trials and triumphs, and above all, show themselves as human.

@ktscanvases, @jenonajetplane, @lindatongplanners, @belexieshoppe, @modernyarn, and genuinely so many more.

Larger businesses can follow the same template: show your work, show yourself, and be honest.

Highlight employees, show any social impact projects you’re involved in, and discuss the challenges and successes of your business.

When it comes to authenticity, it is NOT a “fake it ’til you make it” process. It’s the opposite — be real ’til you grow.

Be authentic, and success will follow.

Apr162021 by Jyssica SchwartzNo Comments

17 Mistakes To Avoid As A Freelancer

Books, Copywriting, Entrepreneur, JS, Medium

A straightforward list of tips and advice to build your brand fast.

I saw this question on Quora and wrote up a nice long answer. I realized it would be useful to you as well! So here is my answer to “What should I avoid when I am a freelance writer?” originally asked on Quora with some more information for you.

There were some other excellent answers, but here are the 17 mistakes that I came up with and some details as to why.

The top things to avoid as a freelance writer are:

Working for free for any reason — you do not need a portfolio of published pieces or free work to get started. Anyone with any level of experience can pitch to clients and use PDFs or Google docs of written pieces as writing samples. Never work for free.
Self-doubt — Insecurity, imposter syndrome, and self-doubt are extremely common, especially among new or inexperienced freelancers. The reality is that if people are willing to pay for your work, then it is valuable. You have to value yourself and your skills and be confident in your pitches to succeed. Entrepreneurship is hard enough without self-sabotage.
Working for very low pay — If a site or agency or client is offering 2 or 4 cents per word, no matter how fast you write, it is too low and unreasonable. Value your skills and time. If you are making at or below even minimum wage, it’s WAY TOO LOW. Freelance writing is a specialized skill, especially if you have a specific highly specialized niche. Charge more and say NO to too-low wages. Use that time looking for higher-paying projects.
Writing free “samples” — If a company or client asks for free writing, it’s a scam to get free posts. Even if they are a legitimate company, they are still scamming you. Reputable good companies will pay for any samples or tests they ask you to do in the interview process.
Bad clients — Clients who try to scope creep (asking for more than you agreed to and are being paid for), demanding, late with payments, nickel-and-diming you, and who are unresponsive are simply not worth your time and frustration. Spend that time looking for better clients. Trust me, this one is huge. Here’s a post about how to identify these types of bad clients.
Freelance content mills — I personally am not a fan of Upwork and similar sites, simply because it always feels like a race to the bottom. Value quantity over quality. Marketing yourself can sound overwhelming but if you pick a few companies that look like good fits and reach out directly, you are far more likely to get a response and start building a relationship.
Overbooking yourself — If you overload yourself with work, you risk missing deadlines, stressing yourself out, and making mistakes. Know your limits of how much you can do in a day, a week, and a month. It is ok to say “I am not able to take that on this week but I could start on it next Tuesday with a deadline of Friday if that works for you.” Give yourself permission to take a break, a nap, a walk, and have some free time. Freelancing doesn’t mean being busy every second, it’s about working smarter and building relationships, and working on the types of things you WANT to be doing.
Missing deadlines — Don’t do it. If you make a commitment, make it happen. If you overbooked yourself or didn’t allow enough time for it, then grind it out and do it this time and learn the lesson of how long things take you and how to estimate deadlines. When creating your deadlines, build in some wiggle room.
Working without a contract — This is a huge no-no. Don’t do it. Even if it is a simple, relatively inexpensive project, contracts are hugely important. Your contract should dictate payments, deadlines, deliverables, and anything else having to do with the client/freelancer relationship. Contracts are put in place to protect ALL parties, not just the freelancer. The client is getting a guarantee of the work and deliverables they can expect, as well as timelines and payment schedules.
Not asking for referrals and reviews/testimonials — This is a mistake many freelancers make. They either “feel weird asking” or forget to ask for referrals and testimonials. Not me! I assume that every client I work with had a good experience — because I put a lot of effort into making sure I am easy to work with and give them what they ask for. After our project is complete, I let them know I enjoyed working with them and ask if they or anyone they know needs any writing and editing services. If they write back a good review, I ask if it’s ok to put it up on my website.
Not looking for long-term or retainer clients — This is one many freelancers learn as they go. Projects are great and especially good for filling gaps and making faster money, but longer-term projects and monthly retainer clients are the best way to build stability into your paycheck and work. I have retainer clients that pay a flat fee per month and get X number of hours or work or X number of posts per month from me. I invoice them monthly and build a solid relationship. I also tend to get more referrals from this type of client.
Not asking for more money/negotiating — If a project or client seems interesting and you want to work with them but they are offering too low of pay rates, try simply asking for and negotiating for more money. It never hurts to ask. I often will take a little time to educate them on “average” rates and why they often get what they pay for. I show them my value and the benefits they will get from working with me. This works more often than not.
Not be proactive about pitching/marketing yourself — Many new (and seasoned!) freelancers join sites like Upwork and write for their own blogs and just wait for clients to come to them. This is the worst possible strategy. Being successful faster requires you to go out and identify ideal clients and actively reach out to them and introduce yourself. No one knows who I am. They are not searching for ME, they are searching for a random writer to fit with what they need. Being proactive is extremely effective and often results in better clients, better work, and better pay.
Not having their own blog — Having your own blog that you update regularly is a huge boon. People can find you organically and you can also use it as your writing samples. It is a great way to get your name out there and build an audience. Some clients will reach out to you simply because they found your blog and it was a great resource for them.
Not diversifying their income — You do NOT have to stick to one thing. Maybe you started out ghostwriting blog posts, but that doesn’t mean that is the only thing you can do. There are tons of other ways to make money, some more passive than others. For example, you can write a book and get royalties from sales, you can do some affiliate marketing if it makes sense on your blog, you can start a podcast or a Youtube channel, you could create a short webinar or online course that can be sold in perpetuity.
Not starting an email list early — I didn’t start my email list until I was ready to publish my first book and I was definitely missing out. Newsletters can make you money, make you a thought leader, let you give valuable information to your readers, and is a great place to announce new things happening with you — book releases, a new service offering, and more.
Not double-checking the details — When writing or editing something for anyone, make sure you not only reread your work several times but also that you reread the brief or outline to make sure it is what the client wants. Also, run your work through editing software like Grammarly as a final step, just to make sure you didn’t miss anything. We all make mistakes and typos, it’s human nature. So, just do whatever you can to avoid them in the final product.

I hope you find this helpful and can avoid making these mistakes as you build your freelancing empire!

Check out my book Concept to Conclusion: How to Write a Book and learn everything you need to know to conceive of, outline, write, publish, and market a book! Or check out my first-ever beautifully illustrated kid’s book I Love You Bigger Than All The Stars In The Sky.

Sign up for my mailing list for writing and freelancing news and information.

How to Expand Your Work With Existing Clients

Copywriting, Entrepreneur, JS, Medium, Sales & Marketing

Marketing and looking for new clients is extremely important for small businesses, freelancers, and entrepreneurs. It’s how you grow and expand, right?

When you’re looking for ways to expand your business, the first thing most people do is look for new clients.

This is not a bad thing! In fact, I know that effective marketing and sales is imperative to the success of any freelancer.

But there are two key things many freelancers and entrepreneurs overlook when they are wanting new/expanded business and more money.

#1: Expand your work with existing clients.

It is easier and less expensive to keep a client than it is to get a new one. Both in terms of money (such as any marketing spending or other customer acquisition costs) and time (time spent maintaining a current client versus the time it takes to market and talk to and retain a new one).

That’s why strong customer service is so important for small businesses and freelancers. People want to work with freelancers who do a great job, stay organized, and are easy to work with. They continue working with you because you get stuff done and make it easy for them to keep the relationship going.

Price and rates are not generally the deciding factor in maintaining a client/freelancer relationship — or not usually the main factor (after all, they already agreed to your rates and hired you).

So, you have great customer service, are easy to work with, and your client likes you. What’s next?

Now, it’s time to expand the work you do for them. You already have a foot in the door — why not blow the door wide open?

Consider your offerings and what the client is currently getting and send them an email or, as I prefer to do for this, have a casual conversation.

I don’t make it into a big thing or make some formal announcement, I just take every opportunity to expand what I do with my clients.

For Example:

If I am already writing the text and story of a Kickstarter/Indiegogo campaign, I ask them if they also want me to write a script for the demo video, a press release, and/or an email marketing campaign, too.

Or if I am already ghostwriting blogs/articles for a client, I always ask if they want me to come up with topic ideas, source photos, upload the blogs to their site, and if they want me to write a couple of social media posts for each one (but not post, I do not like doing social media management).

Or if I am editing a book manuscript, I’ll ask if they are also interested in having me upload it to Amazon for them (if self-publishing) or help them write a query letter (if looking for a literary agent).

And when they are interested or if they have questions, I let them know what my new/additional rate will be to add that service onto my existing contract.

“I’m happy to do that. It’s going to be $xx per month/total on top of your existing payment. I can just add it to the same invoice. Want me to get started on that now or wait until next month/billing cycle?”

If YOU make it into a big deal or sound nervous or you over-explain or you don’t sound confident, then the client may not want to expand your services with them — even if they love working with you already.

For me, it is always a super casual conversation. “Hey, I was thinking about how you’re going to market your blog/you said yesterday you were thinking about how to market your blog. I am happy to write up 3 social media posts for each blog post I write and include hashtags for you. It would be about $50 more. Let me know which social media platforms you get the most traction on and I’ll research appropriate keywords and hashtags.”

Or something like “I know you plan to do a marketing campaign for this. What’s the plan? [listen to plan] Sounds great. I can definitely do a press release and a series of marketing emails for that. Yes, it’ll be $xx and I’ll just add it to the next invoice.”

I try to not wait for a client to ASK if I do an additional service or specific thing. I bring it up as soon as I notice they need something and offer it to them before they even need to ask.

If they have to ask then they likely are already thinking about/pricing out/considering someone for the service. Part of my customer service and relationship management strategy is anticipating their needs.

This way, when I offer myself to expand my services, I am clearly looking out for their best interests, anticipating their next need, and proving my value over and over again. I know what comes next and am experienced enough to understand their upcoming needs sometimes before they’ve started thinking about them.

As the expert, this should be something you can do, too, and it will absolutely benefit you to verbalize it to the client as soon as you notice they’ll have another need soon. The longer you wait, the more likely they will find someone else or do it themselves.

It comes back to confidence and customer service. You must be confident in your own skills and that the work you do benefits and helps and is good for the client. And then sell it to them!

#2: Ask for referrals.

It might seem like a no-brainer, but you might be surprised at how many freelancers either forget to ask for referrals, feel it is too intrusive, and/or don’t follow up.

Here are the steps you should be following:

Every single time your wrap up a project, ask your client if they know of anyone who may need similar services. It can be as simple as: “Hey, it’s been great working with you! I currently have availability for 1–2 new clients, so if you know of anyone who needs writing or editing work please let me know.”
For monthly/retainer (not project-specific) clients, I just ask that same thing after the first month or so and again at the third and sixth month, and so on. Just every now and then mention that if anyone needs anything, I am happy to work with them.
Every 6 months or so, check in with former clients to ask how they are doing and if they need any work now AND if they know anyone who might need something. Try another simple/easy check-in like the above: “[name], Hi, I just wanted to check in briefly and see how you’re doing. I hope you’re well and that business is booming! It was great working with you on [XYZ] last year. Are you in need of any writing or editing services now? Or do you know of anyone who may need my services? Oh, and here are a couple of recent articles I wrote that you may find interesting — [link1] [linke2]. Thank you and have a great day!”

If a client had a good experience working with you, they will generally be happy to refer you to others. Plus, no minds a brief check-in to see how they’re doing. It keeps your name at the forefront of their mind and reminds them of the work you do. Plus you provided a couple of free resources or articles they might find interesting — heck, they might even share one of them with their network, giving you new exposure to their audience.

If you’re worried it is somehow intrusive to ask for referrals, then you are not thinking with the business in mind. Have you ever in your life felt intruded upon or offended by someone saying “Great working with you! If you know of anyone who could use my services please let me know.”?

It is not intrusive to ask for referrals. It is incredibly common and even expected to a certain degree. Besides, if a client enjoyed working with you and had a good experience, why wouldn’t they be open to referring others to work with you?

Referrals are the #1 way I get new clients these days. In the last 2 years, 90% of my new clients have been referrals from others.

Those are my two best tips for expanding services with current and former clients.

Are you already doing these two things? Or one of them? If not, do you plan to incorporate them into your process?

And if you do NOT do these things — why not? What is the block or why does it feel like you “shouldn’t” or “can’t”?

Check out my new book Concept to Conclusion: How to Write a Book and learn everything you need to know to conceive of, outline, write, publish, and market a book!

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Oct162017 by Jyssica Schwartz2 Comments

Writing for Me vs. Writing for My Clients

Copywriting, JS, Medium

It can be difficult to separate them!

Writing is…

Cathartic

Emotional

Real

Symbiotic

Percussive

Strong

Difficult

Mine

Life.

Writing for money, especially for other companies and authors, is a fantastic career.

And because most of my writing is ghosted, I have had to learn to keep my personal feelings and opinions out of the pieces I write.

Especially when I disagree or find their references suspect.

It can be difficult to compartmentalize. To separate my personal feelings or opinions from those of the author/company I work for.

Not that it is ever anything heinous. None of my clients are people I fundamentally disagree with. None of them are white supremacists or anti-vaxxers or litterers (as far as I know).

It’s more that everyone is unique and different and we each hold our own opinions and feelings based on our pasts, education, hobbies, and experiences.

Everyone is unique and while that is a magical, beautiful, wonderful part of being human, it can make writing passionately about certain subjects difficult!

When it comes to my personal writing, my own personal opinions run rampant.

And it can be sometimes hard to turn that off.

For me, it’s all about stepping back and taking a breath and remembering that it’s not about me. It’s about the client. I am usually easily able to shake it off and get in the right mindset, but it can sometimes take moment.

How do YOU turn it off? Whether it is switching between highly personal writing like your book or a diary and more professional writing like clients or even LinkedIn posts. How you switch mindsets?

Nov292016 by Jyssica SchwartzNo Comments

Why Can’t I Just Write My Own Website?

Copywriting

There are different types of copy and content out there. In a world where we can measure everything, where every ad has analytics and every website has conversion rates, where even success has metrics, you need to have strong copy to stand out, break out, and succeed.

There are types of copy for every format and instance, including straightforward, storytelling, conversational, imaginative, long and short form, creative marketing, Direct-from-CEO copy, starting with warts copy, superlative (sometimes clickbait) copy, and velvet rope copy. There are more, but that is a good list to start.

Each different types of copy is saying the same general thing in its own way. The goal is always to sell. Sell your product or service, your business, or yourself. But how you get there must include one or more of the different types of copy.

How do you attract new customers? How do you get someone to convert to a client from a prospect? Remember, ads are copy, your website is already covered in copy. The marketing emails you send to your clients are copy, as are your social media posts.

Great copywriting is an art and a science. Yes, having the words and the ability to persuade or compel people is certainly important, but the way you say things and the way you frame your business are equally important.

Strong headlines are 80% of great copy. Draw people in, and make them want to know more! Great copy will get you more sales, more money, more followers, and more credibility.

SEO is incredibly important in your copy. You need to be able to be easily searchable and easily found. Most people don’t click to the second page of their Google search, so your page needs to come up sooner.

How do you get all of these things? You use someone like me. An experienced writer who understands the customers and understands your products and services, and has a strong background in sales and marketing. Someone who understands the power of a great headline and loves a beautiful turn of phrase. Someone who brings incredible value to your company and your website by bringing your company to the people.

Every business needs copy.

The most successful businesses understand the importance of great copy and hire the experts that will deliver their messages in the best way possible, to the widest audiences. A strong message and brand, is extremely important.